The Center Co. medical and recreational cannabis dispensary typography logo.

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The Center Co. medical and recreational cannabis dispensary typography logo.

FAQs

Frequently asked questions

Have questions? We are here to help you.

How do I connect my loyalty account?

To connect your existing loyalty account:

  • On the sign in screen, select the Wallet sign in option
  • Sign in using the exact same phone number and email address you used with your previous account
  • Enter the verification code sent to your phone.
  • Once you're signed in, go to your Profile and click the pencil icon to edit your information.
  • Enter your first and last name exactly as they were on your previous account, along with your date of birth, then click Submit.

Your loyalty account should automatically connect, and your points should appear in your account. If your points don't show up, stop by The Center and we'll be happy to get you connected.

*See video below*

Why can’t I redeem my loyalty points?

To redeem your loyalty points you must be signed up for The Center’s Loyalty Program and opted in to receive either text messages or emails from us.

If you unsubscribe or opt out you will no longer be able to redeem your points.

You can opt back in at any time to regain access to your loyalty rewards.